Equity Mortgage Group Delivers 5 Star Customer Service To Oregon and Washington Home Buyers

Even though we’re one of hundreds of mortgage lenders within a highly competitive industry, Equity Mortgage Group is the preferred lender for many Oregon and Washington homebuyers. Our passion for providing 5-star customer service is supported by our “I can help you!” mission statement. And when you’re dedicated to helping every borrower, you’ll always deliver the best customer service available.

Customer service means several things to us, and they all revolve around your home loan experience. Helping you make the best choices during a major financial decision is at the top of the list. You can rely on us to listen carefully to your financial and personal strategies for home ownership, and to answer your questions in everyday language. Making sure that your mortgage loan will be affordable and easy to manage is essential.

Another facet of customer service is sharing our knowledge of our different home loan options with you. Our mortgage loan originators have access to hundred of loan products and they stay up-to-date with new mortgage solutions as they become available.

Fast, efficient service is also at the top of our list. You can rely on Equity Mortgage Group to answer your calls promptly, provide fast answers to your questions, and to keep you up-to-date when your loan application proceeds to the next stage.

It doesn’t matter if you contact us when you’re ready to buy, or are still in the planning stages of buying, renovating, building or refinancing a home. You’ll receive the same high standards of customer service that’ll make you feel glad you chose Equity Mortgage Group.

[Loan officer] was so kind and compassionate throughout this whole process. She was always updating us and explaining each step we had to make! First time home buying was an amazing experience with [loan officer]!

Verified Customer Review, September 30, 2019

[Loan officer] took us step by step from the beginning to the end and made it a very simple process and very professional. The communication through this process was right on point and I really feel that [he] was a sure pleasure to work with. Thanks again to the whole team for a smooth success.

Verified Customer Review, September 30, 2019
- Oct 07, 2019